Terms and Conditions

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Last Updated: 01/20/2025

Welcome to Bear Back Candle Company. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our site or purchasing our products.

Acceptance of Terms

By using our website, you confirm that you are at least 18 years of age or have the consent of a legal guardian to use our services. If you do not agree to these Terms and Conditions, please do not use our website.

Products and Services

All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice. While we strive to accurately describe our products, variations in color, fragrance, or appearance may occur.

Pricing and Payment

• Prices are displayed in US currency, and are subject to change without notice.
• We accept Apple Pay, Google Pay, PayPal, and Debit/Credit Cards. 
•  Payment must be made in full at the time of purchase.
• Promotional discounts or offers are subject to specific terms, and we reserve the right to modify or cancel these promotions at any time.

Shipping and Delivery

• We currently ship to the United States. Shipping times and costs are outlined during the checkout process.
• We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Bear Back Candle Company and is protected by copyright and trademark laws. You may not use our content for commercial purposes without our prior written consent.

Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Use our candles responsibly. Never leave a burning candle unattended and follow all safety instructions provided on the product label.
• If you choose to use a wax warmer for our candles, you must remove the bottom sticker before warming the candle to prevent fire. 

Privacy Policy

Your use of our website is also governed by our Privacy Policy:

Privacy Policy for Bear Back Candle Company

Effective Date: 01/20/2025

At Bear Back Candle Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bearbackcandlecompany.com. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

Information We Collect:

When you visit or interact with our website, we may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (e.g., credit card details, processed securely through third-party payment processors)

Non-Personal Information

• IP address
• Browser type and version
• Operating system
• Referring websites or search engine
• Browsing behavior on our website (e.g., pages visited, time spent on pages)

How We Use Your Information

• We use the information we collect for the following purposes:
• To process and fulfill orders, including shipping and delivery.
• To communicate with you about your orders, promotions, or updates.
• To improve our website, products, and customer service.
• To comply with legal obligations and prevent fraudulent activities.

Sharing Your Information

• We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following cases:
• Service Providers: To facilitate payment processing, order fulfillment, or email communication.

Legal Requirements: When required by law, regulation, or legal process to protect our rights or comply with legal obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Analyze website traffic and user behavior.
• Save your preferences for future visits.
• Provide personalized product recommendations.
• You can control cookie settings in your browser. Note that disabling cookies may affect website functionality.

Security of Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• To exercise these rights, please contact us at  support@bearbackcandlecompany.com.

Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Effective Date."

Governing Law

These Terms and Conditions are governed by the laws of the State of Florida and the United States of America. Any disputes arising from your use of our website or products will be resolved in the courts of Florida.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to this page.

Contact Us

For questions or concerns about these Terms and Conditions and Privacy Policy, please contact us at: Bear Back Candle Company Email: support@bearbackcandlecompany.com

Thank you for trusting Bear Back Candle Company with your personal information. We are committed to maintaining your privacy while providing a seamless shopping experience.